• False statements and non-disclosure on insurance applications or renewals can lead to a policy being refused, cancelled or made void;
• To avoid non-disclosure, motorists warned to keep their insurer up-to-date with any changes in their personal circumstances or any modifications to their car;
• Drivers who have had an application refused or cancelled will find it difficult and more costly to get cover in the future.

• Average household now has 12 portable electronic devices which require charging;
• Nearly a fifth of households have fallen out over recharging electrical items;
• Power struggles see 11% of households squabbling when one person unplugs another’s device to charge their own;  
• 6% have ended up in an actual fight over who gets to power-up their device.  

• Majority of summer holidays booked in Jan/Feb will have no cancellation protection;
• Study of half a million policies reveals 58% are taken out within week of departure;
• Potential Brexit travel chaos and redundancy worries should ‘focus the mind’.

• Only 69% of returns are successful;
• More than 4 million people returned an unwanted Christmas gift last year;
• The average value of unwanted gifts last year was £35.10;
• 7% say they had a problem returning a gift that was purchased online.

 New capabilities prevent fraudulent use, while ensuring a frictionless customer experience