Relying on an EHIC to cover your winter holiday mishaps could leave you with a mountain of medical bills

Research from GoCompare Travel has found that 69% of UK holidaymakers wrongly expect an EHIC to provide free emergency medical treatment in Europe and 7% expect it to pay for an air ambulance to fly them back to the UK.

Thousands of British skiers and snowboarders are heading to Europe this winter to get their annual fix of downhill thrills. Unfortunately, many will be travelling under the misapprehension that having a European Health Insurance Card (EHIC) will give them all the medical cover they need.

Research from GoCompare Travel has found that 69% of UK holidaymakers wrongly expect an EHIC to provide free emergency medical treatment in Europe and 7% expect it to pay for an air ambulance to fly them back to the UK. 27% of Brits who had travelled abroad admitted they didn’t always have travel insurance cover and 6% said they never did. The worrying fact is that anyone relying on an EHIC to pick up their medical costs for a skiing or snowboarding accident could be left battered and bruised and with a very large bill to boot.

According to the Association of British Insurers (ABI), in 2016 UK insurers paid out £1m a day to travel insurance policyholders with claims for medical costs totaling £199m. Around 480,000 travelers made claims for medical expenses with the average payout being around £1,300, but some accidents can cost a lot more. The following are real-life examples of winter sports medical claims**

Accident 1 - A man was accidentally hit by a snowboard whilst skiing in France and suffered serious bruising. He was evacuated off the mountain by helicopter running up a bill of £5,425.


Accident 2 – A woman had a nasty fall while skiing in Austria, tearing her anterior and interior cruciate ligaments and needing surgery to repair them. Her bill for treatment was £9,439.


Accident 3 – A man suffered a spinal injury in a fall whilst skiing in France. He was airlifted off the mountain to the resort clinic and later transferred to a bigger hospital. The total bill was £8,978.

An EHIC is extremely useful and can save you money on emergency medical expenses, but its benefits are not as comprehensive as many people think.

The EHIC facts – The European Health Insurance Card (EHIC) is free to most UK residents. However, residents of the Channel Islands and the Isle of Man are not eligible for EHICs. Parents and guardians can apply for EHICs for those aged under 16 and each member of a travel party must have their own EHIC.

An EHIC entitles the bearer to the same level of state medical care provided to eligible nationals of the EEA country they’re in. This means that the treatment may be provided for free, or at a reduced cost, in all European Economic Area (EEA) countries including Switzerland. The EEA includes all 27 members of the European Union (EU) plus Iceland, Norway and Liechtenstein. The EHIC is not accepted in Turkey as it is not a member of the EU or the EEA.

However, the provision of state care varies from country to country and does not mean you should expect to be treated as you would if you visited your NHS doctor or hospital. Few EU countries pay the full cost of medical treatment as you’d expect from the NHS. For example, in France a patient may be expected to pay for a consultation with a doctor but will have up to 70% of the cost reimbursed later. The patient may also be expected to contribute to the cost of staying in a hospital overnight.

There are also no guarantees that you will be taken to a state hospital for emergency treatment, and many of the smaller hospitals and clinics found in ski resorts are private. If you end up at a private clinic or hospital your EHIC may not be accepted at all.

Mountain rescue and medical repatriation

If you’re unfortunate enough to need mountain rescue or medical repatriation, the EHIC provides no cover at all. An EHIC does not cover the cost of being brought down a mountain by a mountain rescue team or helicopter and it doesn’t cover the cost of being flown home under medical supervision from any destination. The UK Government generally does not pay for British holidaymakers to be flown home but may do so if there are very unusual circumstances, such as terrorism.

Georgie Frost, Head of Consumer Affairs at GoCompare, commented: “Many British holidaymakers still don’t understand what benefits an EHIC can and can’t provide. There’s no doubt it’s a ‘must have’ for any holiday in Europe, but it’s no substitute for having travel insurance with a good level of medical expenses cover and appropriate winter sports protection included.

“Having an EHIC can help you access free or, more likely, discounted emergency medical services whilst in Europe, but it’s not a guarantee that you won’t have to pay anything, and it certainly won’t be of any help if a serious accident leaves you needing mountain rescue or medical repatriation to the UK. Being flown home under medical supervision can cost tens of thousands of pounds.

“Skiers and snowboarders, and even those who are just going along for the trip, should always arrange suitable travel insurance to ensure they’re protected for any medical emergency. Other advantages of having proper winter sports cover includes protection against losing your skis, your lift pass and other equipment and some even offer compensation if there’s no snow in your resort.

“Single trip travel insurance for two skiers for a week in France, including £15m of medical expenses cover, starts from just £13.49***, so an EHIC should complement your travel insurance cover rather than replace it.”

For more information on the European Health Insurance Card (EHIC), visit GoCompare’s guide at;

And for more information on winter sports insurance, visit:




Editor's Notes

For further information please contact:

Anders Nilsson or Martyn John at GoCompare on 01633 654 054 / 01633 654 725

Gordon, Jason or Liz at MAW Communications on 01603 505 845

Keep up-to-date with the GoCompare on Twitter; @GoCompare

 *On the 25th May 2017, Bilendi conducted an online survey among 2005 randomly selected British adults who are Maximiles UK panelists.  The margin of error-which measures sampling variability-is +/- 2.2%. The results have been statistically weighted according to the most current education, age, gender and regional data to ensure samples representative of the entire adult population of United Kingdom. Discrepancies in or between totals are due to rounding.

**Provided by travel insurance partners 

*** Insurance quote for single trip cover for a couple aged 39 and 35 spending one week in France from the 20th to the 27th of January 2018 with winter sports cover included – Provided by

About GoCompare

GoCompare is a comparison website that enables people to compare the costs and features of a wide variety of insurance policies, financial products and energy tariffs.

GoCompare does not charge people to use its services, and it does not accept advertising or sponsored listings, so all product comparisons are unbiased. GoCompare makes its money through fees paid by the providers of products that appear on its various comparison services when a customer buys through the site.

GoCompare does not sell its customers’ data.

When it launched in 2006, it was the first comparison site to focus on displaying policy details rather than just listing prices, with the aim of helping people to make better-informed decisions when buying their insurance. GoCompare has remained dedicated to helping people choose the most appropriate products rather than just the cheapest, and has teamed up with Defaqto, the independent financial researcher, to integrate additional policy information into a number of its insurance comparison services. This allows people to compare up to an extra 30 features of cover.

GoCompare is the only comparison website to be invited to join the British Insurance Brokers’ Association (BIBA) and is authorised and regulated by the Financial Conduct Authority (FCA).

For more information visit and

Contact Information