Row of houses

GoCompare offers free £250 excess protection for home insurance

  • Two years since it launched its free £250 car insurance excess offer, the comparison site now launches a similar deal on home insurance
  • New free excess home excess cover will pay-out up to £250 for qualifying* home insurance claims;

(* UK residents and home insurance purchases only. Excess refunded after claim settled. Excludes Accidental Loss or Damage claims on the home insurance policy. Full T&Cs apply.)

Customers arranging home insurance through GoCompare are set to benefit from a free home excess cover, aimed at reducing the cost of making a claim.

Over two years since the comparison site first launched free excess cover for anyone buying car insurance, now GoCompare Home Insurance is also giving away a free £250 home excess cover to those who buy a qualifying home insurance policy. This means that customers who need to make a claim on their home insurance policy will be reimbursed up to £250 excess when their home insurance claim has been settled (this excludes Accidental Loss or Damage claims). 

Hannah Isitt, home insurance spokesperson for GoCompare said: “This is just another initiative from GoCompare that helps people better protect the things that are important to them, and at a time when they most need it – when they need to make a claim.”

Previous research** from GoCompare has revealed that policy excesses can be a misunderstood part of an insurance policy, with one in ten car insurance customers not realising just how much they had agreed to contribute when they took out their policy.

What is an excess?

An excess is the amount you'll have to pay upfront towards a claim you make on your insurance.  There are two main types – compulsory and voluntary, which combined make up the ‘total excess’. 

The compulsory excess is set by the insurer and will vary depending on several factors and the voluntary excess is chosen by the policyholder. To reduce the overall cost of premiums, some people agree to make a larger contribution (voluntary excess) if they need to claim.  However, whilst this may lead to a lower annual premium, in the event of a claim, this voluntary excess is added to the compulsory excess – meaning that the total payable will be higher amount towards the cost of a claim. Customers should think carefully about the amount of voluntary excess they choose when buying an insurance policy and also check the total excess payable, to make sure they can afford to pay it, if they need to make a claim.

Hannah continued: “Having to make a claim on any type of insurance policy is a stressful time, so if the upfront payment that a policyholder has to make is much more than expected, it can lead to more worry and even financial hardship.”

Excesses payable on a typical home insurance policy can often be more complicated than standard car insurance policies. For instance, heave and landslip claims often come with a higher excess, typically around £1,000 whereas an escape of water claims excess can be lower - around £350 (but the exact values will vary by policy and insurer).

Other claims, such as property damage, fire, theft will usually be for the total excess on the policy chosen by the customer.

“Comparison sites have always displayed the excesses you will pay on an insurance policy, and at GoCompare, you can edit the quote to see how different voluntary excess levels could impact the premium. However, if you are considering opting for a higher voluntary excess to save money on your premium, make sure you’re comfortable with paying more should you need to claim.

Customers should also remember that to make a claim on their insurance policy, the value of any damage or repairs must exceed the total excess, otherwise the insurer will refuse the claim.”

To qualify for free home excess cover, customers will need to compare home insurance and buy through GoCompare. In the event that they need to make a claim on their home insurance, they will have to pay or have their excess deducted and the home insurance claim will need to be settled. Customers have six months from the date their home insurance claim is settled to make a claim on the home excess cover.

For more information about excesses – and the new excess offer on home insurance, you can read more here:


Notes to editors

* UK residents and home insurance purchases only. Excess refunded after claim settled. Excludes Accidental Loss or Damage claims on the home insurance policy. Full T&Cs apply.


For further information please contact:

Lynsey Walden or Kath Chadwick at GoCompare on or

Keep up-to-date with GoCompare on Twitter; @GoCompare

About GoCompare

GoCompare is a comparison website that enables people to compare the costs and features of a wide variety of insurance policies, financial products and energy tariffs.

It does not charge people to use its services and does not accept advertising or sponsored listings, so all product comparisons are unbiased. GoCompare makes its money through fees paid by the providers of products that appear on its various comparison services when a customer buys through the site.

When it launched in 2006, it was the first comparison site to focus on displaying policy details rather than just listing prices, with the aim of helping people to make better-informed decisions when buying their insurance. It is this approach to comparing products that secured the company an invitation to join the British Insurance Brokers’ Association (BIBA) in 2008, and it is still the only comparison site to be a member of this organisation.

GoCompare has remained dedicated to helping people choose the most appropriate products rather than just the cheapest and works with Defaqto, the independent financial researcher, to integrate additional policy information into a number of its insurance comparison services. This allows people to compare up to an extra 30 features of cover.

GoCompare is part of Future Plc and is authorised and regulated by the Financial Conduct Authority (FCA).

More information can be found here or here


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