Go.Compare Travel comments on the Flybe collapse

This weekend’s collapse of Flybe has reportedly left thousands of passengers uncertain about their travel plans and now searching for alternative transport.

Ceri McMillan, of Go.Compare Travel Insurance, gives advice to those affected.

“No one wants to hear the news that their airline provider has collapsed but thankfully there are options available so that you’re not out of pocket.

“If your plans have been impacted by Flybe’s collapse, the first thing to do is contact your travel agent. If you booked a package holiday, it’s very likely that this will be ATOL protected, meaning that your agent will make alternative arrangements for you, or provide a refund.

“You may also be able to claim a refund through your travel insurance, provided that your policy includes Scheduled Airline Failure Insurance (SAFI). This type of cover entitles you to a refund if your airline goes bust but it’s not always included as standard, so it’s a good idea to check your policy and see if this is included in your policy.

Ceri continues: “The Flybe news is a reminder that it’s absolutely worth making sure that you have a travel insurance policy in place, and that you are covered for the unexpected on your holiday – the travel industry has been through a tumultuous time and since the Covid-19 pandemic, over 40 airlines have gone out of business, so checking that you have SAFI cover within your travel insurance could be a few minutes well spent before you travel if you are the kind of traveller that likes to book flights, accommodation and car hire separately and not part of a package holiday deal.”

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Rosie Johns

Notes to editors

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About Go.Compare

Go.Compare is a comparison website that enables people to compare the costs and features of a wide variety of insurance policies, financial products and energy tariffs.

It does not charge people to use its services and does not accept advertising or sponsored listings, so all product comparisons are unbiased. Go.Compare makes its money through fees paid by the providers of products that appear on its various comparison services when a customer buys through the site.

When it launched in 2006, it was the first comparison site to focus on displaying policy details rather than just listing prices, with the aim of helping people to make better-informed decisions when buying their insurance. It is this approach to comparing products that secured the company an invitation to join the British Insurance Brokers’ Association (BIBA) in 2008, and it is still the only comparison site to be a member of this organisation.

Go.Compare has remained dedicated to helping people choose the most appropriate products rather than just the cheapest and works with Defaqto, the independent financial researcher, to integrate additional policy information into a number of its insurance comparison services. This allows people to compare up to an extra 30 features of cover.

Go.Compare is part of Future Plc and is authorised and regulated by the Financial Conduct Authority (FCA).

More information can be found here or here