
Energy experts urge bill payers to take a meter reading ahead of price rises
With the new energy price cap coming into effect on 1st April* bringing a 6.4% rise in the average cost of energy bills, Go.Compare is reminding bill payers to take a meter reading, even if they have a smart meter, to ensure they are accurately charged for their energy use.
Research from the comparison website also reveals that many are still reluctant to switch providers, despite the potential for savings. When asked about which household product they are least likely to switch, one in six (16%) bill payers said energy providers.**
This figure rises to one in five (21%) for those over 65 and regionally, those in Wales are least likely to switch their energy provider (24%).
It’s not just energy bills that people are reluctant to review. The research also found that 8% of bill payers have remained with the same insurance provider for over a decade, and 12% admit to forgetting about their renewal until it has already auto-renewed – potentially costing them more than necessary.
Gareth Kloet, spokesperson for Go.Compare Energy commented: "For households across the UK, 1st April is bringing with it bill rises across energy, broadband and mobile phone contracts to name a few. Even if you are on a smart meter, it’s a good idea to take a meter reading as close to 31st March/1st April as possible and to let your supplier know in order to be sure you aren’t charged at a higher rate for any units you used before the price rise.
“While these price rises are certainly worrying, there are things you can do as a bill payer to try and reduce the cost - if you haven’t already, it’s worth doing some research into the deals available. Take a close look at your current tariff and your energy usage, as well as any exit fees, and then head to a comparison website to see if any of the offers out there could save you some money.
Gareth added, “As well as reviewing your current contract, there are a few other things you can do to save some money on your energy bills including opting for energy-efficient appliances when it’s time for an upgrade. Our other top tips include:
- Reduce unnecessary energy use: If your energy provider changes the cost of energy at certain times of the day, run appliances like washing machines and dishwashers during these hours to save some money.
- Use a smart thermostat: It could help control heating costs by adjusting temperatures automatically.
- Wash clothes at a lower temperature: Modern laundry detergents work just as well at lower temperatures, and they can save you money on your energy bills.
- Draught proof your home: Summer may be on its way, but with unpredictable British weather, it’s always a good idea to make sure any heat in your home isn’t escaping.
“For more top tips, visit our page here.”
To learn more about how to switch energy suppliers, Go.Compare has put together a guide which you can read here.
Contact Information
Rubie Barker
Notes to editors
* https://www.ofgem.gov.uk/energy-price-cap
** These findings are from a study released by Sago between November 2-4, 2024, among a random selection of 2,037 of GB adults ages 18+ who are online panelists of Sago’s Community.
For further information please contact:
Lynsey Walden or Kath Chadwick at Go.compare on lynsey.walden@gocompare.com or kathryn.chadwick@gocompare.com.
Keep up-to-date with GoCompare on Twitter; @GoCompare
About Go.Compare
Go.Compare is a comparison website that enables people to compare the costs and features of a wide variety of insurance policies, financial products and energy tariffs.
It does not charge people to use its services and does not accept advertising or sponsored listings, so all product comparisons are unbiased. Go.Compare makes its money through fees paid by the providers of products that appear on its various comparison services when a customer buys through the site.
When it launched in 2006, it was the first comparison site to focus on displaying policy details rather than just listing prices, with the aim of helping people to make better-informed decisions when buying their insurance. It is this approach to comparing products that secured the company an invitation to join the British Insurance Brokers’ Association (BIBA) in 2008, and it is still the only comparison site to be a member of this organisation.
Go.Compare has remained dedicated to helping people choose the most appropriate products rather than just the cheapest and works with Defaqto, the independent financial researcher, to integrate additional policy information into a number of its insurance comparison services. This allows people to compare up to an extra 30 features of cover.
Go.Compare is part of Future Plc and is authorised and regulated by the Financial Conduct Authority (FCA).
More information can be found here www.gocompare.com or here https://www.futureplc.com/brands/.